AssistMe™
24/7 IT Helpdesk
Every minute of downtime costs your practice time, patients, and revenue. AssistMe™ keeps your technology running smoothly so your team can stay focused on patient care, not tech frustrations.
Never lose a patient because of a frozen check-in screen or downed payment terminal again.
-
Fast, Always-On Support
Real-time IT help via phone, chat, or email, anytime you need it. Our certified technicians respond within 15 minutes during clinic hours and stay on until the issue is fully resolved.
-
Unlimited Helpdesk Tickets
No limits. No surprise fees. Your entire team can request support as often as needed. From login issues to hardware troubleshooting all covered under your plan.
-
Clinic Devices Fully Supported
We secure, patch, and update your desktops and workstations after hours to avoid disrupting daily operations. Every device stays compliant, current, and patient-ready each morning.
-
On-Site Tech Support
If an issue requires hands-on support, our field techs can be at your clinic within 72 hours anywhere in Arizona. You’ll never be left waiting on corporate IT or a remote vendor again.