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CASE STUDY

Scottsdale Med Spa

From 8 Hours of Downtime Every Month to Zero

Problem: Payment & scheduling systems crashed weekly; staff resorted to paper logs (HIPAA risk).

Solution: Implemented HIPAA-compliant IT stack, 24/7 monitoring, backup/DR.

Results:

  • Zero downtime in 10 months

  • Passed HIPAA audit cleanly

  • 20% more appointments per month